NHTSA Complaint #10118178 — 2002 NISSAN MAXIMA

RE: ODI CASE NUMBER: 10095661 SAME COMPLAINT. STARTED THE CAR AND DRIVE TO A DESTINATION. TRIED TO RESTART CAR AND IT WILL NOT START. FIRST OCCURRENCE ON 07/08/03 AT 11,488 MILES. WE JUMP STARTED THE CAR AND TOOK IT TO HILL NISSAN WINTER HAVEN FLORIDA. THEY COULDN'T FIND ANYTHING WRONG. TOLD US TO HAVE VEHICLE TOWED SO THEY COULD CHECK WITH COMPUTER IF HAPPENED AGAIN. THE SECOND OCCURRENCE WAS ON 08/19/02 AT 11,567 MILES. VEHICLE WAS TOWED AND THE ORIGINAL BATTERY, IT HAD A FAULTY CELL AND BATTERY WAS REPLACED. THIRD OCCURRENCE 05/03/04 AND 17,673 MILES. WE CHARGED BATTERY, AND TOOK TO DEALERSHIP. COULDN'T FIND ANYTHING WRONG. FOURTH OCCURRENCE 05/27/04 AND 21,488 MILES. AT THIS TIME WE EXPRESSED OUR CONCERN ALTERNATOR PROBLEM. WE WERE PROMISED BY THE SERVICE ADVISOR THAT BASED ON THE INTERMITTENT NATURE OF THE PROBLEM THEY WOULD TEST THE CAR ALL DAY, AND THEY WOULD CONTACT THE MANUFACTURER AS WELL. THIS DID NOT HAPPEN. AGAIN THEY COULD NOT FIND NOTHING WRONG. WHEN WE PICKED UP THE CAR, WE ASKED TO HAVE THE ALTERNATOR BENCH TESTED, BUT THEY REFUSED. WE OFFERED TO PAY FOR A BENCH TEST, AND IF FOUND FAULTY, THEY WOULD REPLACE UNDER WARRANTY. THIS WAS ALSO DECLINED, STATING THEY COULD NOT DO THAT BECAUSE THEY COULDN'T FIND ANYTHING WRONG. AT THIS TIME WE EXPRESSED OUR CONCERN AS TO THE WARRANTY EXPIRATION. FIFTH OCCURRENCE WAS ON 11/02/04 AND 22,558 MILES. VEHICLE WAS TOWED AND AGAIN A FAULTY CELL IN THE BATTERY WAS NOTED. SIXTH OCCURRENCE 4/19/05 AND 23,298 MILES. VEHICLE TOWED. AGAIN, DEALERSHIP STATES FAULTY BATTERY. THIS WAS THE FOURTH BATTERY.*AK