NHTSA Complaint #10118037 — 2004 FORD EXPLORER SPORT TRAC SUSPENSION:FRONT

Complaint Details

ODI Number	10118037
Vehicle	2004 FORD EXPLORER SPORT TRAC
Component	SUSPENSION:FRONT
Date of Incident	August 28, 2004
Date Filed	April 18, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE FRONT SUSPENSION ASSEMBLY WAS, ACCORDING TO FORD DEALER, DESIGNED SO POORLY THAT EXCESSIVE AND UNSAFE TIRE WEAR PATTERNS WERE TO BEE EXPECTED. SEVERAL OTHER CUSTOMERS WITH SAME COMPLAINTS WERE IN DEALER'S WAITING ROOM THE SAME DAY. I HAVE EXHAUSTED ALL AVENUES TO WORK WITH FORD, UP TO FORD DETROIT CUSTOMER SERVICE.*AK

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