NHTSA Complaint #10117905 — 2000 MAZDA PROTEGE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10117905
Vehicle	2000 MAZDA PROTEGE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 13, 2005
Date Filed	April 15, 2005
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

I TOOK MY 2000 MAZDA PROTEGE TO THE DEALER TO HAVE THE REAR BUMPER REPAIRED. I HAD BEEN HIT FROM BEHIND. WHILE THE CAR WAS AT THE DEALERSHIP I ASKED TO HAVE THE OIL CHANGED . THE SERVICE MAN CONTACTED ME, AND TOLD ME THE TRANSMISSION GASKET HAD A LEAK. I CALLED SEVERAL AUTOMOB ILE REPAIR SHOPS, AND FOUND THE COST OF REPAIRING THE GASKET CHEAPER THAN AT DEALERSHIP, ESPECIALLY SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. I WAS TOLD BY THE REPAIRMAN THAT IT WAS NOT JUST THE GASKET, BUT THE PUMP - BASICALLY THE ENTIRE TRANSMISSION. THE COST WAS OVER $2200 TO BE REPAIRED. I PURCHASED THE CAR NEW, AND IT ONLY HAD ABOUT 36,000 MILES ON IT NOW. THE CAR HAS RECEIVED REGULAR MAINTAINENCE. I THINK THERE WAS A MAJOR DEFECT FOR A CAR WITH SO FEW MILES ON IT TO HAVE AN ENTIRE TRANMISSION REPLACED.*AK

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