NHTSA Complaint #10116878 — 2002 FORD EXPEDITION

SEAT BELTS:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10116878
Vehicle	2002 FORD EXPEDITION
Component	SEAT BELTS:FRONT
Date of Incident	January 24, 2002
Date Filed	April 13, 2005
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FORD CONTACTED ME TODAY RESPONDING TO MY EMAIL REGARDING MY SEAT BELT THAT HAS BEEN FALSE LATCHING SINCE I BOUGHT IT ON 1/24/02. THE MAN VERIFIED THE ATTEMPTS I'D MADE AT DEALERSHIPS IN FIXING THE PROBLEM, AND THAT THE ONLY THING I DESIRED WAS FOR MY SEAT BELT TO BE FIXED. WHEN HE CAME BACK TO THE PHONE, HE SAID ANY SAFETY WARRANTY WAS VOIDED BECAUSE THE MILEAGE WAS OVER 50,0000, AND THE RECALL WAS FOR 2001 FORDS. WHEN ASKED ABOUT ALL THE PAPERWORK FROM DEALERSHIPS DOCUMENTING THEIR EVALUATION OF THE SEATBELT PROBLEM GOING BACK TO 1/02, HE SAID TO TRY TO TAKE THE CAR BACK THERE. [I HAVE AND THEY TOLD ME TO CALL FORD]. *AK

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