NHTSA Complaint #10116821 — 2002 DODGE STRATUS

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10116821
Vehicle 2002 DODGE STRATUS
Component STEERING:RACK AND PINION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State CA

Consumer Description

IN OR AROUND OCTOBER 2004 I TOOK MY CAR IN FOR IT'S 30,000 CHECKUP. I HAVE A 2002 DODGE STRATUS. I TOLD THE SERVICE TECHNICIAN THAT I HAD A "THUD" IN THE FRONT IN OF MY CAR. HE TOLD ME THAT IT WAS MY "FRONT SUSPENSSION". IT WAS FIXED, BUT WAS NOT NOTED ON MY INVOICE. A WHILE LATER I FELT THE SAME "THUD" EVERYTIME I TURNED THE CORNER OR TURNED MY STEERING WHEEL TO THE LEFT. SOMETIME IN JANUARY MY CHECK ENGINE LIGHT CAME ON. WELL, I TOOK IT TO THE DEALERSHIP TO FIND OUT WHAT WAS GOING ON WITH MY 2002 VEHICLE. NOW, MIND YOU, I PAID MY CAR OFF 10 MONTHS AFTER I PURCHASED IT FROM DODGE. ANYWAY, NOT ONLY DID I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THE DIAGNOSTIC BUT I ALSO FEEL THAT CAR IS TOO NEW FOR THE "RACK & PENION" AND MY "EVAP SYSTEM" TO GO OUT. THEY TALKED ME INTO BUYING ANOTHER CAR THIS PAST WEEKEND,APRIL 9, 2005 BUT DECIDED TO RETURN THE CAR ON APRIL 11, 2005. THEY DIDN'T EVEN WANT TO COMPENSATE ME FOR MY CAR BEING A "LEMON" AS THE SALESPERSON DEEMED MY CAR TO BE EXCEPT FOR TRADE MY CAR FOR $6,000.00 AND HAVE PAYMENTS, AGAIN, OF $275.74 FOR 71 MONTHS. I DON'T THINK THAT'S FAIR. FOR ONE, MY CAR IS PAID OFF AND TWO MY CAR IS TOO NEW FOR IT TO HAVE THESE KIND OF PROBLEMS. I WANT TO KNOW IF THERE'S BEEN ANY RECALLS OR PROBLEMS ON THE 2002 DODGE STRATUS'. *AK

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