NHTSA Complaint #10116577 — 2004 SUBARU OUTBACK VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10116577
Vehicle	2004 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	April 1, 2004
Date Filed	April 7, 2005
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

THE VEHICLE TENDS TO HAVE POOR ACCELERATION PERFORMANCE DURING FIRST 1 MINUTE OF OPERATION CAUSING A SUDDEN SURGE OF POWER DURING THE FIRST FEW MINUTES OF OPERATION CLIMBING OUR 15% GRADE DRIVEWAY. INITIALLY THE CAR WOULD NOT EVEN GO UP THE DRIVEWAY. THE DEALER FOUND SOME OF THE PROBLEM, BUT IT STILL CONTINUES TO SURGE IF THE CAR IS LEFT SETTING FOR A FEW DAY. VERY DIFFICULT TO DUPLICATE SO THE DEALER SAYS "IT IS NOT A PROBLEM IF WE CANNOT DUPLICATE." PROLBEM HAS OCCURRED STARTING IN ABOUT APRIL 2004 AND CONTINUED THRU TODAY. MY WIFE SAYS THE CAR IS DANGEROUS THE WAY IT SURGES WHEN A LOT OF THROTTLE IS APPLIED TO OVERCOME THE POOR RESPONSE. *AK

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