NHTSA Complaint #10116545 — 1998 MITSUBISHI MIRAGE

I AM AN ORIGINAL OWNER OF A 1998 MIRAGE. THIS WINTER MY FRONT PASSENGER SIDE DOOR BECAME HARD TO OPEN AND CLOSE (STIFF). EVENTUALLY, MY OPEN DOOR LIGHT BECAME PERMANENTLY ACTIVATED. AFTER THAT, THE DOOR WOULD NOT CLOSE APPROPRIATELY. IT SEEMED IT WAS HANGING DOWN AND BEGAN RUBBING ON THE SIDE OF THE CAR. AT THIS POINT, I WAS GOING TO HAVE IT LOOKED AT WHEN THE DOOR FELL ON ME. I HAD TO USE A JACK TO RAISE AND CLOSE IT. NEEDLESS TO SAY, THE DOOR IS COMPLETELY INOPERABLE. I CONTACTED MITSUBISHI. I ASKED IF THEY HAD HEARD OF ANY SUCH INCIDENTS. HE RESPONDED, HE HAD NOT HEARD OF ANYTHING LIKE IT BUT REFERRED ME TO MY NEAREST MITSUBISHI DEALER. I TOOK IT IN THE NEXT DAY, BUT THE SERVICE DEPARTMENT WOULD NOT EVEN LOOK AT MY CAR BECAUSE IT HAD BEEN IN AN ACCIDENT. I HAD BEEN INVOLVED IN A SMALL FENDER BENDER 2 YEARS AGO THAT AFFECTED THE FRONT RIGHT SIDE OF MY BUMPER. I EXPLAINED THIS TO HIM BUT HE WOULD NOT DEAL WITH THE SITUATION. I DO NOT BELIEVE THE DOOR PROBLEM IS IN ANY WAY ASSOCIATED. NOTHING WAS DONE TO CORRECT THE PROBLEM. *AK