NHTSA Complaint #10116411 — 1999 FORD WINDSTAR

CAR ONLY HAS 72000 MILES. HAD CAR AT DEALERSHIP FROM MARCH 17- MARCH 24 FOR VARIOUS PROBLEMS. THEY REPLACED A TIE ROD, 2 CONTROL ARMS FOR $1100 AND WHEN THAT DID NOT FIX THE PROBLEM, REPLACED THE POWER STEERING PUMP AND THE STEERING RACK. CAR WAS STILL NOT RIGHT - HAD APPT TO BRING BACK IN ON FRIDAY APRIL 1ST. ON MARCH 30TH, I WAS ACCELERATING AT A STOPLIGHT AND THE VEHICLE HAD AN ABRUPT TRANSMISSION FAILURE. (WHEN WE GOT IT BACK FROM THE DEALER IT HAD A VIBRATING ISSUE BUT WE DID NOT HAVE WARNING THIS WAS COMING) JUST A HUGE BANG AND THEN IT WOULDN'T MOVE. THE POLICE HAD TO HELP ME REMOVE THE VEHICLE FROM THE INTERSECTION AND ASSIST WITH MY TWO SMALL CHILDREN. IT HAD TO BE TOWED AT MY EXPENSE $70. WARRANTY EXPIRED AT 60K. TOOK IT TO ANOTHER REPAIR ESTABLISHMENT (DUE TO ISSUES WITH THE DEALER) - WILL BE $2200 TO REBUILD ENTIRE TRANSMISSION. WILL BE CONTACTING MANUFACTURER. *AK