NHTSA Complaint #10116374 — 1999 CHRYSLER CONCORDE

I SUFFERED MAJOR LOSS IN VALU,E AND MY HUSBAND WAS IN A VERY DANGEROUS SITUATION DUE TO THE FAILURE OF THE 1999 CONCORD ENGINE. Y 1999 CHRYSLER CONCORD HAD UNDER 57,000 MILES, AND WAS DIAGNOSED AS NEEDING A REPLACEMENT ENGINE DUE TO OIL SLUDGE. DESPITE PROVIDING CHRYSLER WILL OIL CHANGE RECORDS SHOWING THE TIMELINESS OF MAINTENANCE TO MY ENGINE, THEY CLAIMED NO RESPONSIBILITY. I WAS TOLD I NEEDED TO REPLACE MY ENGINE AND THAT IT WOULD COST APPROXIMATELY $9000!!! MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MPH WHEN THE ENGINE STARTED SMOKING, BOGGED DOWN AND STARTED TO "DIE". IN ORDER TO AVOID A POTENTIAL ACCIDENT, HE HAD TO IMMEDIATELY DRIVE OVER THE SHOULDER AND THROUGH THE GRASS SO HE COULD SAFELY GET THE CAR OFF THE HIGHWAY AND ONTO THE SIDE OF THE FEEDER ROAD.*AK THE COST TO REPLACE OR REPAIR THE ENGINE WAS MUCH MORE THAN THE BLUE BOOK VALUE OF THE VEHICLE. IN FACT, THE BLUE BOOK VALUE WAS DEFLATED AT LEAST IN PART TO FAILING ENGINES OF THE CONCORD. I HAD LITTLE CHOICE BUT TO SELL MY CAR "AS IS" FOR A MERE $1000!!! MY CAR WAS IN VERY GOOD CONDITION PRIOR THE ENGINE FAILURE AND I BELIEVE THE BLUE BOOK VALUE WAS APPROXIMATELY $7000