NHTSA Complaint #10116222 — 1997 CHRYSLER CONCORDE

I WENT TO CREDIT CARS TO PURCHASE A VEHICLE KIND-OF LAST MINUTE. THEIR SALESMAN "ALFREDO" TOLD ME I NEEDED SOME ONE TO SIGN FOR "JOB LIABILITY." I TOLD HIM I DID NOT HAVE NOR WANT A CO-SIGNER. HE ASSURRED MY FRIEND/JOB LIABILITY SIGNER, CANDACE GULICK, THAT SHE WOULD NOT BE A CO-SIGNER. WE LATER FOUND OUT THAT HE LIED. WHEN I DROVE MY CAR OFF THE LOT, CREDIT CARS AND I HAD AN AGREEMENT TO FIX THE NON-OPERATING GAGES. THEY ATTEMPTED TO FIX THEM 4 TIMES.(1 AT CREDIT CARS, 3 AT CAL-RICH AUTOMOTIVE) AFTER 4 ATTEMPTS AND NO LUCK, THOMAS FROM CREDIT CARS TOLD ME TO FIX THE 2 PROBLEMS WITH MY OWN MONEY, AND BECAUSE IT WAS ELECTRICAL HE DIDN'T HAVE TO FIX IT. WE HAD AN AGREEMENT BEFORE I BOUGHT THE CAR. (THE 2ND PROBLEM WAS I OPENED MY SUNROOF ONCE AND IT NEVER CLOSED AGAIN.) BECAUSE OF THE SUNROOF NOT CLOSING MY UPHOLSTERY MOLDED AND WAS RUINED. I DECIDED TO TAKE A TRIP A COUPLE OF HUNDRED MILES AWAY AND THE TRANSMISSION WENT OUT 10/15/2004 AND LEFT ME STRANDED. THIS WAS ONLY AFTER HAVING THE CAR FOR ALMOST 2MOS. I HAD A PRE-PAID LAWYER SERVICE WRITE THEM A LETTER AND ALL I RECEIVED WERE HARRASSING PHONE CALLS AT MY LAST JOB. I SPENT ALMOST $700.00 OF MY OWN MONEY TO TRY AND GET HOME WHEN THE "NEW" CAR LEFT ME STRANDED. MIND YOU THAT I AM A 21YR OLD FEMALE AND I WAS ALONE.*AK