NHTSA Complaint #10115991 — 1997 DODGE GRAND CARAVAN

SUSPENSION:FRONT:MACPHERSON STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10115991
Vehicle	1997 DODGE GRAND CARAVAN
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	March 29, 2005
Date Filed	March 29, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

OVER THE PAST 2 YEARS WE HAVE HAD TO REPLACE THE STRUTS MULTIPLE TIMES. WE HAVE NOW BEEN TOLD THAT THE STRUT MOUNT HOUSING THAT HOLDS THE STRUT MOUNT PLATE HAS BECOME OVAL AND NOT ROUND AND THEREFORE IT SOUNDS LIKE A BAD CLUNKING NOISE WHENEVER GOING OVER LARGER BUMPS....WHAT DO WE DO NOW? I AM A MECHANIC AND HAVE NO IDEA WHAT TO DO AND HAVE BEEN TOLD THERE IS NOTHING I CAN DO BY ANOTHER AUTO REPAIR. WE ALSO HAVE HAD PROBLEMS WITH THE TRANSMISSION SHIFTING SINCE BASICALLY WHEN WE BOUGHT IT ABOUT 3 YEARS AGO AND WOULD LIIKE TO KNOW IF YOU HAVE HAD PROBLEMS WITH OTHER 97 GRAND CARAVANS. PLEASE HELP. WE HAVE 4 CHILDREN AND CAN NOT BE WITHOUT A VAN. THANKS.

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#10147330 — January 10, 2006 — DT*: THE CONTACT STATED THE VEHICLE FAILED THE ANNUAL INSPECTION. BOTH FRONT STRUT TOWERS WERE RUSTED AND WORN. NO R...

#883364 — March 19, 2001 — LOWER STRUT MOUNTING BOLT SNAPPED CAUSING VEHICLE TO BE UNDRIVABLE. *SLC

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