NHTSA Complaint #10115957 — 2000 FORD FOCUS

I WAS TURNING LEFT INTO A PARKING LOT IN MY 2000 FORD FOCUS ZTS AND THE AIR BAGS DEPLOYED CAUSING ME TO HIT A CURB. THE CAR NEVER CAME TO A STOP AS DOES WHEN NORMAL AIR BAG DEPLOYMENT OCCURS. IN FACT, I NEVER EVEN HIT THE AIRBAGS WHICH IS VERY LUCKY FOR ME, AFTER LOOKING AT OTHER NHTSA COMPLAINTS ABOUT AIR BAG BURNS. WHEN THE PASSENGER AIR BAG DEPLOYED, IT SHATTERED THE WINDSHIELD. AND WHEN I WENT OUT TO LOOK AT THE CAR, I COULD SEE NO DAMAGE OTHER THAN THAT CAUSED BY THE AIR BAGS. HOWEVER, THE TOWING COMPANY SAID THERE WAS DAMAGE AROUND THE TIRE WHICH IS THE DAMAGE THAT OCCURRED AFTER THE AIR BAGS DEPLOYED. WHEN I CONTACTED MY DEALER, THEY SAID THAT THE AIR BAGS SHOULD'VE DEPLOYED IF I HIT A CURB AND CAME TO A STOP. BUT I DID NOT COME TO A STOP AT ALL. IN FACT, I ALMOST HIT A PARKED VEHICLE BECAUSE I COULD NOT SEE ANYTHING. I HAVE CONTACTED FORD AND AM EXPECTING A CALL FROM THEIR LEGAL DEPARTMENT BUT I AM EXPECTING THEM TO BLAME EVERYTHING ON ME AND TRY TO TRICK ME INTO BELIEVING IT WAS ALL MY FAULT. I WOULD GREATLY APPRECIATE ANY HELP I CAN GET. *JB