NHTSA Complaint #10114702 — 2005 GMC YUKON DENALI

ON 23 MARCH 2005 AT 6:30AM, I WAS DRIVING MY 2005 YUKON DENALI IN A 15MPH SCHOOL ZONE ON A MILITARY POST WHEN MY DRIVER'S SIDE REAR TIRE CAME OFF. WHEN I SKIDDED TO THE SIDE OF THE ROAD AND GOT OUT, I NOTICED THAT ONE OF THE LUGS WAS BROKEN OFF. THIS WAS THE CAUSE OF MY WHEEL COMING OFF. I WAS ONLY DRIVING BETWEEN 10-15MPH. I WAS THE ONLY ONE IN THE VEHICLE AND THERE WERE NO INJURIES. WHEN THE TIRE CAME OFF THE VEHICLE, 2 CARS IN ONCOMING TRAFFIC HAD TO SWIRVE TO MISS IT. WHEN I CALLED THE DEALERSHIP (CUTTER DODGE/GMC IN WAIPAHU, HI) THE FINANCE MANAGER TOLD ME TO CALL THE SERVICE DEPARTMENT. I PURCHASED MY VEHICLE ON 05 MARCH 2005 AS A DEMO. I HAVEN'T HAD THE VEHICLE FOR EVEN 3 WEEKS. WHEN I TALKED WITH MY INSURANCE COMPANY ON THE PHONE, THEY TOLD ME TO CHECK WITH THE SERVICE DEPARTMENT TO SEE IF IT WAS COVERED UNDER WARRANTY SINCE IT WAS A NEW VEHICLE. WHEN I TOWED THE VEHICLE TO THE SERVICE DEPARTMENT, THEY TOLD ME IT WOULD TAKE LIKE AN HOUR TO DO AN ASSESSMENT ON EVERYTHING TO SEE HOW THE PROBLEM OCCURRED. IF I WAS ON THE HIGHWAY GOING 55MPH, I COULD HAVE LOST MY LIFE!!! THE SERVICE MANAGER AFTER 2 HOURS SAID THAT I WOULD BE GRANTED A RENTAL CAR FOR THE DAY, AND THEY WOULD HAVE TO DO AN INVESTIGATION. TODAY, 24 MARCH 2005 WHEN I WENT TO THE SERVICE STATION, THEY TOLD ME THAT THEY WOULD TAKE CARE OF ALL THE DAMAGES THAT WERE CAUSED TO THE ROTOR/BODY/AXEL OR SHAFT. THEY EXTENDED MY RENTAL UNTIL MONDAY. AT THIS MOMENT, I DO NOT FEEL SAFE IN THIS VEHICLE. I PAID OVER $53,000 FOR THIS VEHICLE. I WANT ANOTHER VEHICLE. THEY CAN HAVE THIS VEHICLE BACK AND GET ME ANOTHER ONE JUST LIKE IT!!!! I WILL DO WHATEVER IT TAKES TO GET ANOTHER VEHICLE. EITHER I WILL GO TO THE BETTER BUSINESS BUREAU, GMC, OR THE LOCAL NEWS. JUST LIKE I SAID, I DO NOT FEEL SAFE DRIVING IN THIS VEHICLE!!!!!!!*AK