NHTSA Complaint #10114564 — 2000 VOLKSWAGEN JETTA

SEATS:FRONT ASSEMBLY:RECLINER issue reported to NHTSA

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Complaint Details

ODI Number	10114564
Vehicle	2000 VOLKSWAGEN JETTA
Component	SEATS:FRONT ASSEMBLY:RECLINER
Date of Incident	January 28, 2002
Date Filed	March 23, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THERE IS A SPRING UNDER THE DRIVER'S SIDE SEAT OF MY 2000 VW JETTA THAT HAS BECOME DETATCHED AND FALLEN OFF. WHEN YOU ACCELERATE OR BRAKE, THE SEAT SHIFTS BACKWARDS OR FORWARDS. WHEN I TOOK THE CAR TO THE LOCAL VW DEALER FOR SERVICE, THE TECHNICIAN, WITHOUT HESITATION, SAID THAT VW DOES NOT REPLACE THE SPRING, BUT HAS TO REPLACE THE ENTIRE SEAT AT A COST OF $500+ DOLLARS. HIS RAPID RESPONSE LEADS ME TO BELIEVE THAT THIS IS A WIDESPREAD PROBLEM WITH VWS. I THINK IT IS AN UNSAFE CONDITION. *AK

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