NHTSA Complaint #10114496 — 2004 BMW X3

I PURCHASED A 2004 BMW 325XI IN MARCH OF 2004 FROM HUNTERDON BMW IN LEBANON, NEW JERSEY. AT 10,000 MILES, MY TRANSMISSION MALFUNCTIONED, LIGHT KEPT COMING ON SO THEY REPLACED THE VALVE BODY. A WEEK LATER, THE TRANSMISSION LIGHT CAME ON AGAIN. THIS TIME HUNTERDON BMW HAD MY CAR IN THE SERVICE DEPARTMENT OVER 2 WEEKS AND REPLACED MY TRANSMISSION. HOWEVER, THEY REPLACED MY NEW TRANSMISSION WITH A USED TRANSMISSION, WHICH I TRIED TO FIGHT BECAUSE I BOUGHT A NEW CAR, NOT A USED CAR, BUT THEY KEPT TELLING ME IT WAS THEIR "POLICY". THEY ALSO REFUSED TO TELL ME HOW MANY MILES THIS TRANSMISSION HAD ON IT, THEY REFUSED TO TELL ME IF IT WAS EVEN A BMW TRANSMISSION, AND THEY REFUSED TO EXTEND MY WARRANTY ON THE TRANSMISSION TO REFLECT THE AMOUNT OF MILES THAT WAS ON THE CAR. FURTHERMORE, AFTER THEY REPLACED THE TRANSMISSION, THE CAR JUMPED/JERKED AT INTERMITTENT TIMES WHEN I WAS ACCELERATING OR DECELERATING. WHEN I BROUGHT IT INTO THE SERVICE DEPARTMENT TO CHECK ON IT, THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM ? AND TALKED TO ME AS IF IT WAS NOT HAPPENING. THIS LEAVES MY SAFETY AT STAKE WHEN I DRIVE. NOW, A FEW MONTHS LATER, I HAD TO BRING MY CAR IN FOR SERVICE AGAIN: THE CAR SQUEAKS WHEN IT STARTS, THE SQUEAKING TURNED OUT TO BE THE AC & DRIVE BELT - SO THEY REPLACED IT. I PICKED UP THE CAR ONLY TO FIND THAT THE CAR IS STILL SQUEAKINGIT IS NOT A SAFE VEHICLE TO BE IN. FURTHERMORE THE LOANER CAR, WHICH WAS EXACTLY THE SAME AS MINE, DROVE 100 TIMES SMOOTHER THAN MINE. HUNTERDON BMW SOLD ME A DEFECTIVE VEHICLE.*AK