NHTSA Complaint #10114488 — 2003 CHEVROLET IMPALA

TOOK CAR TO HAVE A SIMPLE OIL CHANGE, I GET A PHONE CALL INFORMING THAT I NEED MAJOR WORK DONE. I PURCHASED MY CHEVROLET IMPALA IN 2003, AND NOW I'M BEING TOLD I HAVE ALMOST A THOUSAND DOLLARS OF WORK THAT NEEDS TO BE DONE. I RECENTLY FOUND OUT THAT A CLOSE RELATIVE AND A NEIGHBOR WHO ALSO HAVE 2003, CHEVROLET VEHICLES (CARS) NEEDED THE SAME WORK DONE TO THEIR CAR. THE CARS COOLANT IS SOMEHOW MIXING WITH THE OIL, BECOMING A SLUDE LIKE SUBSTANCE CAUSING THE OIL TO DIRTY. THIS IS CAUSING ALL KINDS OF PROBLEMS, THE CAR IS RUNNING HOT, AND THE TEMPERATURE GUAGE IS JUMPING FRANTICALLY. THREE DIFFERENT CARS, ALL THE SAME YEAR/MAKE, AND EGINE SETUP; I THINK THERE IS DEFINITELY A DEFECT IN HERE SOMEWHERE.*AK