NHTSA Complaint #10114382 — 2002 FORD EXPEDITION

EVERY TIME IT RAINS HARD MY VEHICLE WON'T START AND IF IT DOES THE WIPERS AND RADIO WILL NOT OPERATE WHEN I PUT IN REVERSE OR DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS THE RIGHT SIDE WINDSHIELD SEAL. I ASKED THEM IF THIS WAS A MANUFACTURE DEFECT AND THEY SAID NO THAT IT WAS THE SHIFTING OF THE GLASS WHEN I RUN OVER BUMPS. THE SAME THING WAS HAPPENING TO A F-250 P/U WHEN I TOOK MY VEHICLE IN. THEY TOLD ME THAT THEY WOULD HAVE TO REPLACE THE FUSE BOX, GEAR MODULE, REAR WIPER MOTOR. I DON'T BELIEVE BUMPS WOULD CAUSE THIS TO HAPPEN AND FROM THE SOUND OF IT, IT APPEARS TO HAVE BEEN HAPPENING FOR A GOOD WHILE BECAUSE THEY TOLD ME AT THE SERVICE DEPARTMENT THAT THERE WAS MOLD IN THE GEAR MODULE. I AM AFRAID THAT IF IT RAINS AND I AM ON THE ROAD THAT MY TRUCK MIGHT JUST TURN OFF OR MY WIPERS MIGHT SHORT OUT. THE ESTIMATED COST FOR ALL REPAIRS IS ABOUT $1000.00. *AK