NHTSA Complaint #10114301 — 2002 GMC SIERRA

PARKING BRAKE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10114301
Vehicle	2002 GMC SIERRA
Component	PARKING BRAKE
Date of Incident	December 5, 2003
Date Filed	March 18, 2005
Mileage	30,002 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

I BROUGHT MY TRUCK TO MY DEALER BECAUSE THE PARKING BRAKE WOULD NOT HOLD. I HAD 30,000 MILES ON THE TRUCK AND HAD OWNED IT FOR 25 MONTHS. THE DEALER GAVE ME A RECEIPT SHOWING THEY HAD ADJUSTED THE BRAKE AND REPLACED THE CALIPERS & ROTORS. 12 MONTHS LATER I TESTED THE PARKING BRAKE AND IT WOULD NOT HOLD. I CALLED THE DEALER AND WAS INFORMED THAT THEY MADE A MISTAKE ON MY RECEIPT - THEY NEVER REPLACED ANY PARTS, THEY ONLY CLEANED THE PARKING BRAKE. I FOUND OUT THERE WAS A TECHNICAL SERVICE BULLETIN IN PLACE (02-05-26-001) WHEN I ORIGINALLY BROUGHT THE TRUCK IN UNDER WARRANTY BUT THE DEALERSHIP DID NOT REPAIR MY TRUCK ACCORDING TO THE TSB. THERE IS ALSO AN OPEN NHTSA INVESTIGATION (EA04011) ON THIS MATTER. I THINK THE DEALER SHOULD FIX THE PROBLEM AT THEIR COST. *AK

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