NHTSA Complaint #10113858 — 2004 FORD F-150

NOTE: THIS IS JUST A STARTING POINT FOR MY NEIGHBOR. SHE WILL CONTACT YOU PERSONALLY WHEN BACK IN STATE. 2004 FORD SUPERCREW PICKUP TRUCK. BOUGHT FROM DENVER DEALERSHIP WITH 6000 MILES.*AK 1) BRAKES BEGAN ACTING UP ( OVERHEATING ) 2) LEFT REAR EMERGENCY BRAKE LOCKED UP WHILE VEHICLE WAS APPROACHING DAM ON SNOW COVERED ROAD. TRUCK WENT INTO SKID AND SLAMMED INTO GUARD CABLE. EXTENSIVE FRONT END DAMAGE TO VEHICLE. WOMAN AND TWO YOUNG DAUGHTERS TRAUMATIZED BY VEHICLE HOVERING OVER 400 FT.DROP OFF DAM. APPROXIMATELY 10 FT MORE TO THE LEFT AND VEHICLE WOULD HAVE UNDENIABLY FLIPPED AND ROLLED TO THE BOTTOM OF THE DAM AND INTO THE POWER PLANT. 3) BROUGHT TO SUMMIT FORD DEALERSHIP IN SILVERTHORNE, CO. MECHANICS ALL AGREED THE LEFT REAR EMERGENCY BRAKE WAS DEFECTIVE AND LED TO THE ACCIDENT. NOW, FORD WON'T HONOR TO REPAIR THE VEHICLE AND STATE FARM INSURANCE SAY THEY WON'T REPAIR THE VEHICLE AS IS A FORD DEFECT. NEIGHBOR LADY HAS BEEN WITHOUT HER JUST BOUGHT VEHICLE NOW FOR OVER TWO MONTHS. COUNTLESS PHONE CALLS HAVE BEEN UNANSWERED OR IGNORED AS FINGER POINTING CONTINUE4S BETWEEN THE INSURANCE COMPANY AND FORD. I WAS CALLED TO SCENE AND HELPED VEHICLE OWNER GET TRUCK OFF GUARD CABLE.