NHTSA Complaint #10112862 — 2005 FORD FOCUS

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE issue reported to NHTSA

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Complaint Details

ODI Number	10112862
Vehicle	2005 FORD FOCUS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	January 1, 2005
Date Filed	February 22, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING THE OIL FILTER WAS DAMAGED FROM DRIVING ON THE HIGHWAY. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A HOLE IN THE FILTER. FORD SERVICE CENTER TOLD THE CONSUMER THEY WERE TO BUSY TO ASSIST HER, AND FOR HER TO TAKE THE VEHICLE TO A QUICK LUBE TO HAVE THE REPAIR DONE. QUICK LUBE CHANGED THE OIL, AND GAVE THE VEHICLE BACK. SOMEHOW, THIS CAUSED THE STEERING TO LOCK UP, AND FORD WILL DO NOTHING TO ASSIST THE CONSUMER.*AK

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