NHTSA Complaint #10112723 — 2003 FORD FOCUS POWER TRAIN:CLUTCH ASSEMBLY

Complaint Details

ODI Number	10112723
Vehicle	2003 FORD FOCUS
Component	POWER TRAIN:CLUTCH ASSEMBLY
Date of Incident	February 4, 2005
Date Filed	March 8, 2005
Mileage	20,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

VEHICLE, A 2003 FORD FOCUS W/ 20,000 MILES, BECAME DISABLED DUE TO COMPLETE FAILURE OF CLUTCH TO REENGAGE WHEN I SHIFTED - ROLLED TO STOP IN EVENING RUSH HOUR TRAFFIC ON INTERSTATE 66 IN FAIRFAX, VIRGIINIA. CAR HAD PREVOUS INTERMITTENT PROBLEM WITH CLUTCH NOT ENGAGING AND WAS RETURNED FROM DEALER TWO DAYS EARLIER, FEBRUARY 2, SAYING THE CLUTCH WAS "PERFORMING OK AT THIS TIME NPF." I COULD NOT MANEUVER FROM THE TRAVEL LANE AND CALLED 911. A VIRGINA STATE POLCIE CAR WAS DISPATCHED AND PULLED UP BEHIND ME TO PREVENT A REAR END COLLOSION UNTIL THE TOW TRUCK ARRIVED. DEALER THEN PRONOUNCED THAT THE ENTIRE CLUTCH ASSEMBLY "WORE OUT" AND CHARGED $1,840 FOR A COMPLETE REPALCEMENT OF THE PRESSURE PLATE, CLUTCH PLATES AND FLY WHEEL. THEY DID NOT RETAIN PARTS (AS I HAD REQUESTED) AND DENIED ANY WARRANTY COVERAGE. *AK

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