NHTSA Complaint #10112641 — 2000 CHRYSLER CONCORDE

THE ENGINE OF MY 2000 CHRYSLER CONCORDE BEGAN MAKING A KNOCKING NOISE. IMMEDIATELY THE OIL WARNING LAMP IMMUMINATED. I DROVE THE VEHICLE TO THE PURCHASE DELEARSHIP WHERE FOLLOWING DIAGNOSTIC TEST WAS TOLD THE MOTOR WAS DESTROYED. THE REPAIR COST WAS PLACED AT APPROX. $7,900. THE CAUSE WAS PLACED ON A CLOGGED OIL INTAKE NOT ALLOWING OIL TO CIRCULATE THE MOTOR, ESSENTIALLY STARVING THE ENGINE. FOLLOWING THE INCIDENT I BEGAN TO RESEARCH THE 2.7 LITER CHRYSLER MOTOR AND UNCOVERED NUMEROUS ENGINE FAILURES FROM VARIOUS WEBSITE LISTINGS. THE CENTER FOR AUTOMOTOVE SAFETY HAS CONTACTED CHRYLSLER ON TWO OCCASIONS REQUESTING A REMEDY FOR THE CONSUMERS, OUT IN MOST CASES, SEVERAL THOUSAND DOLLARS. I PLEAD WITH YOU TO LOOK INTO THIS MATTER. OVER 490 OF THESE MOTORS HAVE SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO THIS DESIGN FLAW. THE FLAW APPEARS TO BE ASSOCIATED WITH A SMALL OIL PASSAGE WHICH CAUSES THE MOTOR TO RUN AT A HIGHER TOLERENCE THAN NORMAL. EVENTUALLY THE OIL DEVELOPS WHAT IS CAUSED A SLUDGE PROBLEM AND THE EVENTAL ENGINE FAILURE COMES SOON THEREAFTER. THESE VEHICLES ARE BREAKING DOWN ANYWHERE FROM 40,000 MILES ON UP TO MINE WHICH WAS AT 98,000. I PERSONALLY HAD TO BORROW THE $6,000 DOWN PAYMENT SO NOT ONLY AM I OUT THE OLD VEHICLE I AM OUT THE $6,000 I HAD TO BOWWOR TO MAKE THE DOWN PAYMENT. THERE ARE SEVERAL CONSUMER WEBSITES WHERE THIS ONFORMATION CAN BE LOCATED. A SIMPLE YAHOO SEARCH FOR THE CHRYSLER 2.7 LITER MOTOR WILL PROVIDE A WEALTH OF INITIAL RESEARCH INFORMATION. PLEASE LOOK INTO THIS MATTER AND HOPEFULLY COME TO A RESOLUTION WITH THE CHRYSLER CORPORATION TO ASSIST THE CONSUMERS WHICH HAVE LOSTS THOUSANDS OF DOLLARS AS A RESULT OF THIS DESIGN FLAW.*AK