NHTSA Complaint #10112463 — 2004 LEXUS ES 330 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Complaint Details

ODI Number	10112463
Vehicle	2004 LEXUS ES 330
Component	VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date of Incident	August 1, 2004
Date Filed	March 3, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I OWN A LEXUS 2004 ES 330, PURCHASED NEW. FROM DAY ONE THERE HAS BEEN A HESITATION IN ACCELERATION. THIS HAS PUT ME IN POSSIBLE DANGER MANY MANY TIMES. IN TALKING WITH THE DEALER, THEY WERE/ARE AWARE OF THIS PROBLEM AND SAID IT IS A SOFTWARE PROBLEM THAT THEY HOPE WILL BE FIXED. NOTHING TO DATE. I HAVE COMPLAINED ABOUT THIS NUMEROUS TIMES AND THEY AGREE THAT THIS COULD BE A VERY DANGEROUS SITUATION, AND THAT ALL THE ES 330S HAVE THIS PROBLEM. UNFORTUNATELY, LEXUS HAS NOT TAKEN THE TIME OR WANTED TO SPEND THE MONEY TO FIX THIS. THE DANGER IS REAL. CAN YOU HELP? THANKS. JANE ROBINS. *JB

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