NHTSA Complaint #10112254 — 2002 DODGE CARAVAN

STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE. NO MORE THAN A WEEK LATER STILL THERE, CALLED AND MADE AN APPOINTMENT. DIAGNOSIS SECOND TIME WAS STRUTS, STABILIZER BAR, BUSHINGS. AGAIN, COVERED UNDER MANUFACTURER WARRANTY BUT STILL HAD TO PAY ANOTHER $100 DEDUCTIBLE. EVEN THOUGH STILL PART OF SAME PROBLEM. NOW A WEEK LATER, PROBLEM AGAIN PERSISTS BUT WORSE. YOU CAN JUST SIT IN THE VAN AND SHAKE IT AND HEAR THE ACTUAL NOISE INSTEAD OF HAVING TO DRIVE IT. AGAIN, I NOW HAVE TO TAKE IT BACK TO THE DEALER FOR ANOTHER APPOINTMENT. *JB