NHTSA Complaint #10111980 — 2001 VOLKSWAGEN JETTA VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10111980
Vehicle	2001 VOLKSWAGEN JETTA
Component	VEHICLE SPEED CONTROL
Date of Incident	January 31, 2005
Date Filed	February 22, 2005
Mileage	22,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS AT A FULL STOP AT A RED LIGHT WAITING TO CROSS A BUSY HIGHWAY WHEN SUDDENLY. AND WITHOUT WARNING, THE CAR STARTED ACCELERATING ON ITS OWN. MY FIRST REACTION WAS TO PUSH ON THE BRAKES HARDER. THIS DID NOTHING. THE CAR KEPT ACCELERATING TO SUCH A RATE THAT THE BACK END STARTED FISHTAILING AROUND TO THE RIGHT. I HAVE A CDL LICENSE AND REACTED BY PUTTING THE CAR INTO NEUTRAL. THIS REACTION DEFINITELY SAVED A MAJOR ACCIDENT. THE CAR WAS DOING ITS BEST TO FORCE ME INTO MOVING TRAFFIC. THE NEXT PERSON THIS HAPPENS TO MIGHT NOT BE SO LUCKY. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP. AFTER KEEPING MY CAR 2 WEEKS, THEY STILL COULDN'T COME UP WITH A PLAUSIBLE EXPLANATION FOR WHY THIS HAPPENED. THEY DID REMOVE THE ON/OFF BUTTON FOR THE CRUISE CONTROL, BUT THEY CAN'T GUARANTEE ME THAT THIS IS WHAT CAUSED THE MALFUNTION. NORMALLY THE CRUISE CONTROL WOULD DE-ACTIVATE WHEN THE BRAKES ARE PRESSED. I REMAIN WITHOUT A REASONABLE EXPLANATION OR REPAIR.*AK

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