NHTSA Complaint #10111881 — 2004 FORD FOCUS

CAR WAS PURCHASED NEW IN 4-04 AT 4800 MILES BRAKES GROVED, DEALER SAID NO PROBLEM; ROTORS CUT & NEW PAD AT 10,000 AND AT 12000 GRINDING IS BACK, ALSO A FLOPPING RUBBING NOISE IN FRONT RIGHT WHICH I THINK IS BECAUSE THE ROTOR WERE CUT TOO FAR AND NOW THERE IS TOO MUCH PLAY BETWEEN PADS AND ROTOR, ALSO ELECTRICAL PROBLEMS, LIGHTS, DASH ICONS, DOOR LOCKS GO ON AND OFF EVEN WITHOUT A KEY. GEM MODULE & BATTERY REPLACED BUT INSTRUMENT CLUSTER DOES NOT WORK AND IS ON NATIONAL BACKORDER. NO SPEEDOMETER, NO ODOMETER, GAS GAUGE ETC. WHILE DRIVING, DOOR LOCKS LOCK AND UNLOCK AT WILL, DASH OCCASSIONALY FLASHED ON FOR 15 SECONDS AND THEN GOES OUT AGAIN. AGENCY THINKS IT'S THE INSTRUMENT CLUSTER BUT BECAUSE THEY CAN'T GET ONE TO REPLACE IT, WE CAN'T BE SURE. THE COMPUTER WAS KICKING OUT CODES FOR EQUIPMENT THAT ISN'T EVEN ON THE VEHICLE. DEALER SAYS NEVER SAW THIS PROBLEM BEFORE.