NHTSA Complaint #10111044 — 1999 FORD F-150

COMPLAINT RECEIVED VIA E-MAIL. I OWN A 1999 F150 FORD. THE MIRRORS ON THE DOORS ARE DEFECTIVE. THE FINISH HAS ALMOST ALL COME OFF. IT IS VERY DIFFICULT TO VIEW OUT OF THE SIDE MIRRORS. THEY HAVE THE SIGNAL FLASHERS R AND L IN THE MIRRORS. I HAVE GONE TO THE DEALER, [LOCATED IN THOMSON, GA], AND ASKED THEM TO REPLACE THE MIRRORS. THEY SAID THEY WOULD NOT REPLACE THE MIRRORS, AND THEY WERE NOT COVERED UNDER THE EXTENDED WARRANTY. THE SERVICE DEPARTMENT ACKNOWLEDGED TO ME THAT THE MIRRORS WERE DEFECTIVE, BUT SAID I WOULD HAVE TO PAY TO HAVE THEM FIXED ON MY OWN AT A NON FORD GLASS REPAIR SHOP. THEY ESTIMATED THE COST TO BE $500.00-$600.00. I HAD ANOTHER PERSON CHECK AT A DEALER IN COLUMBIA, SOUTH CAROLINA. THEY SAID THE POWER OPERATING PART OF THE SIDE MIRRORS WERE COVERED UNDER WARRANTY, BUT NOT THE GLASS.*AK *TC