NHTSA Complaint #10110868 — 2001 GMC SIERRA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10110868
Vehicle	2001 GMC SIERRA
Component	STEERING
Date of Incident	December 1, 2004
Date Filed	March 1, 2005
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE CONSUMER HEARD A CLUNKING NOISE AND A PULSATING SENSATION IN THE STEERING COLUMN WHILE MAKING TURNS. *NM THE CONSUMER WAS TOLD THAT THE WRONG LUBRICANT WAS USED AT THE FACTORY FOR THE STEERING COLUMN SHAFT. THE SHAFT WAS UNABLE TO BE LUBRICATED BECAUSE THE LUBRICANT WOULD NOT PENETRATE BETWEEN THE FIRST AND SECOND SLEEVE. THE INTERMEDIATE STEERING SHAFT WAS REPLACED AND THE PROBLEM GOT WORSE. FOUR WHEEL DRIVE WARNING LIGHT CAME ON. *TC

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