NHTSA Complaint #10110726 — 1999 FORD CONTOUR STRUCTURE

Complaint Details

ODI Number	10110726
Vehicle	1999 FORD CONTOUR
Component	STRUCTURE
Date of Incident	October 19, 2004
Date Filed	February 17, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DASHBOARD, NEAR THE WINDSHIELD, HAS LIFTED (WARPED) TO THE POINT THAT THE DEFROSTER DOES NOT PROPERLY DEFROST THE WINDSHIELD. DEALER WANTS $1700 TO REPAIR THE PROBLEM, BECAUSE THE CAR IS 6 YEARS OLD, AND THIS WAS PART OF AN EXPIRED RECALL. AT THE TIME OF THE RECALL I DID NOT OWN THE CAR, SO I COULDN'T HAVE HAD IT REPAIRED. NOW I AM HELD RESPONSIBLE FOR A COSTLY REPAIR THAT THE DEALER SHOULD REPAIR, DUE TO FAULTY CRAFTSMANSHIP. *JB

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