NHTSA Complaint #10110609 — 2004 SUBARU IMPREZA

POWER TRAIN:CLUTCH ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10110609
Vehicle	2004 SUBARU IMPREZA
Component	POWER TRAIN:CLUTCH ASSEMBLY
Date of Incident	November 14, 2004
Date Filed	February 16, 2005
Mileage	11,415 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

UNABLE OR DIFFICULT TO PLACE CAR IN GEAR WHILE DRIVING ON MULTIPLE OCCASIONS. FIRST TOTAL FAILURE OCCURRED IN ROADWAY DURING RUSH HOUR TRAFFIC AND LEFT ME STRANDED ROADSIDE. SECOND TOTAL FAILURE OCCURRED WHILE EXITING FREEWAY AND WAS ABLE TO EVENTUALLY PUT CAR IN GEAR AFTER SEVERAL MINUTES. ORIGINAL DEALER, REGIONAL SERVICE MANAGER AND CORPORATE OFFICES WERE UNRESPONSIVE AND/OR UNCOOPERATIVE RELATIVE TO MY REQUESTS FOR VISUAL INSPECTION OF THE CLUTCH. AFTER MULTIPLE REQUESTS, ASSURANCE OF LEGAL ACTION AND REFUSAL TO DRIVE THE VEHICLE DUE TO FEAR OF BEING INVOLVED IN A COLLISION, OTHER DEALERSHIP AGREED TO REPLACE ENTIRE CLUTCH ASSEMBLY UNDER WARRANTY.*AK

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