NHTSA Complaint #10110138 — 2004 FORD F-150 VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10110138
Vehicle	2004 FORD F-150
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 25, 2004
Date Filed	February 8, 2005
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

PURCHASED NEW FORD F-150 TRUCK FROM DEALERSHIP IN APRIL 2004. WAVY DISTORTIONS IN THE WINDSHIELD WERE EVIDENT. REPORTED DEFECTIVE WINDSHIELD TO DEALERSHIP, WHICH WAS THEN REPLACED IN JUNE 2004 (AN APPROXIMATE THREE WEEK WAIT WAS REQUIRED, BECAUSE DEALER REPORTED THAT NEW WINDSHIELDS WERE NOT AVAILABLE.) SECOND WINDSHIELD WAS ALSO DISTORTED, AND DEALER IN ANOTHER STATE SAID THAT WINDSHIELD SHOULD BE REPLACED BY DEALER THAT HAD INSTALLED SECOND WINDSHIELD. THIRD WINDSHIELD REPLACED IN JANUARY 2005, AFTER SIX WEEKS OF NEGOTIATIONS WITH FORD. THIS THIRD WINDSHIELD ALSO HAS THE WAVY DEFECT. *AK

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