NHTSA Complaint #10109999 — 2000 FORD EXPEDITION

1) CHILD SAFETY LOCKS CONSTANTLY ENGAGE (E.G. LOCK IS TURNED OFF AND THEN SWITCHES TO LOCK) DURING NORMAL DRIVING ON BOTH REAR PASSENGER DOORS OF VEHICLE. I BELIEVE THE LOCKS SAFETY CHILD DOOR LOCKS ARE DEFECTIVE SINCE BOTH LOCKS ARE AFFECTED AND SHOULD NOT MOVE WHEN SET TO EITHER LOCK OR UNLOCK. 2) PASSENGER SITTING IN THE REAR HAVE TO HAVE SOMEONE OPEN THE DOOR FROM THE OUTSIDE TO LET THEM OUT AND THIS COULD BE DANGEROUS SINCE IT GREATLY AFFECTS THE ABILITY OF PASSENGERS TO NORMAL DEGRESS THE VEHICLE IN THE EVENT OF AN EMERGENCY. CONVERSELY, IF A SMALL CHILD IS IN THE BACK SEAT, THE LOCKS SHOUD NOT UNLATCH TO AND ENABLE THE CHILDREN TO OPEN THE DOOR WHILE THE VEHICAL IS MOVING. 3) TOOK CAR TO DEALER, DEALER STATES LOCKS ARE NOT IN WARRANTY AND WILL COST $400 PLUS TO REPLACE EACH LOCK WHIOCH IS UNACCEPTABLE. VEHICLE IS WAS LESS THAN 4 YEARS OLD WHEN PROBLEM STARTED TO OCCUR.