NHTSA Complaint #10108479 — 1992 DODGE CARAVAN

1992 DODGE CARAVAN WITH BENDIX 10 ABS, RECENTLY PURCHASED FROM PRIVATE PARTY. 11/16/04 TOOK VEHICLE TO SERVICE DEPARTMENT OF MAROONE DODGE; ABS WARNING LIGHT ON, FLUID BEING EJECTED FROM BRAKE FLUID RESERVOIR. *JBWAS ADVISED THAT A RECALL HAD BEEN ISSUED ON PROBLEM BUT NOT PERFORMED. LEFT VEHICLE FOR RECALL SERVICE. 11/30/04 I WAS TOLD THE VEHICLE WAS READY AND WENT TO THE DEALER. I WAS TOLD I HAD TO PAY THE BILL OF $1,108.67 BEFORE INSPECTING THE VEHICLE, WHICH I DID. I HAVE THE PARTS REPLACED. AS I DROVE THE VEHICLE AWAY, THE ABS WARNING LIGHT WAS STILL ON. I DROVE THE VEHICLE 122 MILES RUNNING SOME ERRANDS AND HOME. AS I NEARED HOME THE BRAKES FAILED COMPLETELY AND THE BRAKE FLUID WAS EJECTED FROM THE RESERVOIR. THE VEHICLE HAS NOT MOVED SINCE. 12/10/04 WROTE A DETAILED COMPLAINT, ADDRESSED TO DAIMLER/CHRYSLER WITH A COPY TO MAROONE. 1/7/05 RECEIVED RESPONSE FROM D/C, DATED 1/3/05, STATING PROBLEM MUST BE RESOLVED WITH DEALER. HAVE NEVER RECEIVED ANY RESPONSE FROM DEALER, MAROONE. 1/31/05 CONTACTED THE CREDIT CARD COMPANY THAT HANDLED THE TRANSACTION AND PLACED THE TRANSACTION IN DISPUTE. 2/1/05 FILED COMPLAINTS WITH PALM BEACH COUNTY, FL, AND STATE OF FLORIDA. SUBSEQUENTLY LEARNED THAT THIS DEFECT APPARENTLY CANNOT BE REPAIRED; THAT NHTSA HAS INVESTIGATED THIS PROBLEM. *JB