NHTSA Complaint #10108439 — 2004 NISSAN MAXIMA

SIDEWALL TIRE CRACKS - GOODYEAR EAGLE RSA 245/45/18. THESE TIRES CAME STOCK WITH MY 2004 NISSAN MAXIMA SE. I HAVE APPROXIMATELY 20K ON THESE TIRES AND THEY HAVE BEEN ROTATED 3 TIMES SINCE I PURCHASED THE CAR IN NOVEMBER 2003. IN DECEMBER OF 2004 WHILE MOUNTING MY SNOW TIRES ON THIS VEHICLE, THE TECHNICIAN POINTED OUT CRACKS IN ONE TIRE WHICH RAN LATERALLY AROUND THE ENTIRE CIRCUMFERENCE OF THE INNER TIRE WALL. UPON FURTHER EXAMINATION, ONE OTHER TIRE APPREARED TO HAVE SMALLER/FINER CRACKS IN THE SAME LOCATIONS. I VISITED THE WEBISTE MAXIMA.ORG AND NOTICED THERE IS AN ABUNDANCE OF SIMILAR COMPLAINTS FROM OTHER 2004 NISSAN MAXIMA OWNERS WHO HAVE THIS TIRE ON THEIR VEHICLE. I CONTACTED THE GOODYEAR CORPORATE OFFICE AND INFORMED THEM OF THIS ISSUE. ONCE I IDENTIFIED THAT I OWNED A 2004 NISSAN MAXIMA WITH THESE TIRES I WAS IMMEDIATELY REFERRED TO A LOCAL DEALER TO HAVE THE TIRES INSPECTED. THE REP. IN THE CORPORATE OFFICE INSTRUCTED ME TO GIVE MY LOCAL SERVICE MANAGER A REFERENCE NUMBER AND HAVE HIM CALL GOODYEAR AFTER THE INSPECTION WAS COMPLETE. THE ONLY INFORMATION REQUESTED OF ME WAS THE MILES ON THE VEHICLE.