NHTSA Complaint #10107710 — 1991 NISSAN SENTRA

BAD PRODUCT(PRIMER AND PAINT ) FOR THE WHOLE BODY OF THE VEHICLE THIS CAR HAS BEEN PAINTED NUMEROUS TIMES (SOME PARTS"FENDERS,TRUNK HAVE BEEN PAINTED THREE DIFFERENT TIMES)!! THE CAR WAS PAINTED ALL TIMES EXCEPT FOR THIS LAST TIME WHICH WAS OUT OF POCKET FOR $500.00.(HOOD AND BOTTOM OF TRUNK LID WAS DONE. THE INDEPENDENT PERSON TOLD ME THAT THE REASON THE PAINT KEEPS FAILING(CLEAR COAT PEELING PAINT FADING IS THE BASE PRIMER ON A LOT OF THESE CARS ARE BAD FROM FACTORY HE STRIPPED THESE PARTS TO BARE METAL AND STARTED FROM SCRATCH, THE PARTS ARE OK NOW IM STILL HAVING FADING PROBLEMS AND CLEAR COAT PEELING TO THIS DAY ON OTHER PARTS OF THE CAR THAT WERE "SUPPOSE TO BE" FIXED.. FROM WHAT I UNDERSTAND THE GENTLEMAN EXPLAINED THAT THE DEALERSHIP WAS JUST TAKING THE TOP COAT OF PAINT OFF AND JUST REASSURING THE NEW PAINT ON TOP OF BAD PRIMER,(WHICH IN TURN WILL JUST COME OFF AGAIN IN TIME) SUNBELT NISSAN BLAMED THE PAINT MAKER(BASF COATING)FOR BAD PRODUCT EVERY TIME AND TRIED TO WASH THEIR HANDS OF IT UNTIL I GOT TO THE POINT OF THREATENING WITH ACTION SUCH AS THIS AND THEY COMPLIED BUT THE PROBLEM IS NOW THE PAINT THAT WAS REDONE BY THEM STILL HAS A WARRANTY THAT COVERS THE PAINT BUT THEY NOW CLAIM SINCE THEY DO NOT HAVE A BODY SHOP ANYMORE THEY WILL NOT HONOR WHAT THEY TOLD ME BEFORE ABOUT COVERING THE WARRANTY. I GUESS THEY FIGURED OUT A WAY AFTER ALL TO PUSH ME ASIDE!! RIGHT NOW THE ONLY WAY TO GET THIS CAR'S PAINT BACK IN SHAPE IS TO PAY OUT OF POCKET TO EVENTUALLY GET AS GOOD PAINT JOB ON THIS CAR. I KNOW A GENTLEMAN WHO WAS EMPLOYED BY THIS NISSAN DEALERSHIP AND HE SAID THAT THEY KNEW THE FINISH WAS BAD BUT THEY WERE GOING TO STAND BY AND DO NOTHING FOR AS LONG AS THEY COULD. *NM