NHTSA Complaint #10107687 — 2003 CHEVROLET SUBURBAN STEERING

Complaint Details

ODI Number	10107687
Vehicle	2003 CHEVROLET SUBURBAN
Component	STEERING
Date of Incident	December 1, 2004
Date Filed	January 21, 2005
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I HAVE A 2003 CHEVROLET SUBURBAN THAT HAS A STEERING /CLUNKING NOISE IN THE INTERMEDIATE STEERING SHAFT. I HAVE CALLED MANY DEALERS AND THEY SAID IT IS A KNOWN PROBLEM AND THE PARTS ARE ON ORDER, I CHECKED OTHER CUSTOMER COMPLAINT SITES AND MANY PEOPLE HAVE BEEN WAITING FOR THE PARTS FOR OVER 6 MONTHS. MY DEALER TOLD ME HE HAS A LIST OF PEOPLE THAT HAVE BEEN WAITING FOR OVER 4 MONTHS. HAS ANYTHING BEEN DONE ABOUT THIS PROBLEM OR IS GM DISREGARDING THE DEFECT IN THE PARTS. WHEN WILL MY SUBURBAN BE FIXED, IF AT ALL ? *NM

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