NHTSA Complaint #10107571 — 1996 PLYMOUTH VOYAGER

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR issue reported to NHTSA

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Complaint Details

ODI Number	10107571
Vehicle	1996 PLYMOUTH VOYAGER
Component	VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Date of Incident	January 4, 2005
Date Filed	January 19, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

BODY CONTROL MODULE HAS FAILED--PARK CIRCUIT FAILING--CAUSES WINDSHIELD WIPERS NOT TO FUNCTION(DESCRIPTION GIVEN TODAY-JAN. 19. ON JAN. 18, SERVICE DEPT COULD NOT LOCATE PROBLEM. WHEN AT DEALERSHIP TO PICK UP VEHICLE, SERVICE DEPT STATED VEHICLE HAD BEEN REPAIRED; NO PROBLEM. BEFORE LEAVING PREMISES, WINDSHIELD WIPERS WERE NOT FUNCTIONING. I HAD PAID $509.65. WHICH INCLUDED THE COST OF THE REPAIR OF THE WINDSHIELD WIPERS. IT WAS REPORTED THAT THE PROBLEM WAS A MULTI-FUNCTION SWITCH WHICH WAS SUPPOSED TO HAVE CORRECTED THE PROBLEM. NOW, I AM BEING CHARGED $385 FOR A BODY CONTROL MODULE THAT MUST BE ORDERED---MORE INCONVENIENCE FOR ME AS WELL AS RECHARGING ME FOR A PROBLEM THAT WAS SUPPOSED TO BE CORRECTED. *NM

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