NHTSA Complaint #10106585 — 2000 CHEVROLET IMPALA

STEERING:GEAR BOX:SHAFT SECTOR issue reported to NHTSA

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Complaint Details

ODI Number	10106585
Vehicle	2000 CHEVROLET IMPALA
Component	STEERING:GEAR BOX:SHAFT SECTOR
Date of Incident	January 18, 2005
Date Filed	January 18, 2005
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I BOUGHT THE CAR NEW AND WITHIN 32000 MILES YOU COULD FEEL A CLUNK IN THE STEERING COLUMN. THE IMPALA WAS DRIVEN UNDER NORMAL DAY TO DAY USAGE AND WAS PROPERLY MAINTAINED. TOOK THE CAR IN FOR WARRANTY WORK AND WAS TOLD THEY HAD TO LUBE AND REPLACE A PIECE ON THE INTERMEDIATE SHAFT OF THE STEERING. NOW AT 81000 MILES THE SAME CHARACTERISTICS SHOW UP AGAIN! INTERMEDIATE SHAFT ON STEERING COLUMN STARTS WITH A CLICKING NOISE AND THROUGH USAGE AND TIME GETS WORSE. YOU START FEELING THE CLICK THROUGH THE STEERING COLUMN AND WHEEL AT LOW SPEEDS AND WHEN THE BRAKE IS DEPRESSED WHILE DRIVING! I FEEL AS AN AIRCRAFT MECHANIC AND IN MY PROFESSIONAL OPINION GM NEEDS TO BE MADE TO HAVE A RECALL ON ALL IMPALA'S PRODUCED FROM 2000 THRU 2004. THIS CLICKING IS A FAILURE OF THE INTERMEDIATE SHAFT AND OTHER STEERING COMPONENTS ASSOCIATED IT AND WILL LEAD TO SUBSEQUENT FAILURE AND ACCIDENT IN THIS VEHICLE. *NM

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