NHTSA Complaint #10106521 — 2004 BMW X3

JUNE 6, 2004, WE PURCHASED THE BMW 545I FROM IRVINE BMW. WHILE DRIVING IN JULY, IN THE MIDDLE OF A TURN, THE STEERING WHEEL LOCKED, I SHUT OF THE ENGINE AND THE STEERING RESET ITSELF. THE CAR WAS AT THE DEALER FOR 3 WEEKS. UPON RECEIPT, THE STEERING FAILED AGAIN IN OCTOBER, THE CAR WAS IN SERVICE 4 WEEKS. UPON RECEIPT, THE CAR AGAIN FAILED IN NOVEMBER, THE CAR WAS IN SERVICE 4 WEEKS. UPON RECEIPT THE ACTIVE STEERING MALFUNCTIONED AGAIN IN JANUARY 2005. THE DEALER OFFERED US A REPLACEMENT OR A REFUND. THE ACTIVE STEERING MALFUNCTION CAUSES THE STEERING TO LOCK IN THE MIDDLE OF A TURN. TWO TIMES I WAS IN TRAFFIC AND NEARLY ESCAPED A COLLISION. THE SAFETY OF THIS CAR IS ABSENT. *NM