NHTSA Complaint #10106497 — 2001 DODGE INTREPID

I BELIEVE THE STEERING MECHANISM IN MY INTREPID IS DEFECTIVE. I CAN TURN THE STEERING WHEEL ALMOST ONE HALF TURN WITHOUT TURNING THE CAR. BILL SMITH, SERVICE MANAGER, BAY AREA TIRE AND SERVICE CENTER, GLEN BURNIE, MARYLAND, HAS LOOKED AT THE CAR AND BELIEVES THAT THE PROBLEM IS WITH THE STEERING RACK, WHICH HE SAYS MUST BE REPLACED. HIS PHONE NUMBER IS (410) 969-0701. BASED ON WHAT I HAVE READ AND DISCUSSIONS WITH MR. SMITH AND OTHER AUTOMOBILE MECHANICS, I BELIEVE THAT SUCH A PROBLEM IS DUE TO A MANUFACTURING DEFECT IN THE MATERIALS, WORKMANSHIP, OR DESIGN. SIMPLY, THIS PROBLEM SHOULD NOT BE FOUND IN AN AUTOMOBILE WITH ONLY 57,000 MILES. IT WILL COST ABOUT $700.00 TO REPAIR THE STEERING IN MY CAR.