NHTSA Complaint #10106203 — 2003 VOLKSWAGEN PASSAT

I AM CURRENTLY HAVING AN ISSUE WITH A 2003 VW PASSAT. AFTER 27,000 MILES, THE ENGINE AND POSSIBLE THE TURBO HAS GONE, AND THE DEALER IS SAYING THAT THE REPAIRS WILL COST 9,000 DOLLARS. VOLKS WAGEN HAS HAD AN OIL SLUDGE PROBLEM WITH THIS YEAR OF PASSATS THAT TYPICALLY RESULTS IN THIS PROBLEM, EVEN AFTER SUGGESTED MAINTENANCE. VOLKSWAGEN ISSUED A NOTICE TO THEIR CUSTOMERS OF THIS PROBLEM ABOUT 3 MONTHS AGO, AND ALSO RECOMMENDED THAT THEIR DRIVERS CHANGE THE OIL TO A SYNTHETIC OIL. I HAVE BEEN CHANGING MY OIL AT THE RECOMMENDED 5,000 MILE INCREMENTS, ALTHOUGH USING A NON-SYNTHETIC BRAND OF OIL. I AM NOW HAVING A VERY HARD TIME COMING UP WITH MY OIL CHANGE RECEIPTS. I CAN PROVE THAT I CHANGED THE OIL 3 TIMES ALTHOUGH I NEED TO PROVE I CHANGED IT 5 TIMES FOR THE WARRANTY TO KICK IN. EVEN AFTER CHANGING THE OIL AT THE REQUIRED INCREMENTS MY ENGINE IS GONE DUE TO A KNOWN PROBLEM THAT VW IS NOT TAKING RESPONSIBILITY FOR. I AM EXTREMELY FRUSTRATED AND ANGRY AT THE SERVICE THAT I AM CURRENTLY RECEIVING AND WOULD LIKE TO TAKE ACTION ON THIS MATTER ? AS I AM CURRENTLY SITTING WITH A 9,000 BILL FOR A PROBLEM THAT VW HAS ADMITTED TO, ALTHOUGH WILL NOT TAKE RESPONSIBILITY FOR.*AK