NHTSA Complaint #10106128 — 2004 CHEVROLET MALIBU STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	10106128
Vehicle	2004 CHEVROLET MALIBU
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	January 11, 2005
Date Filed	January 11, 2005
Mileage	9,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

THE STEERING ON THIS CAR IS SUBJECT TO REPEATED OSCILLATION AT IDLE, SLOW AND MODERATE SPEEDS. THE LONGER THE CAR IS DRIVEN ON ONE TRIP THE WORSE THE PROBLEM BECOMES. THIS HAS BEEN OCCURRING OVER A PERIOD OF TIME, BUT IT IS TO THE POINT THAT THE CAR IS NOT DRIVABLE. CHEVROLET HAS A SERVICE BULLETIN FOR THEIR SERVICE DEPARTMENTS, BUT NO CUSTOMER NOTIFIATIONS. THE SERVICE WRITER AT MY SERVICE DEALERSHIP, DAVE MCDERMOTT CHEVROLET, EAST HAVEN, CT, HAS SAME CAR, SAME PROBLEM AND REPLACED THE STEERING COMPONENTS BECAUSE SHE KNOWS OF THE PROBLEM. THE FAILURE TODAY (01/11) AND YESTERDAY (01/10) CAUSED THE STEERING TO LOCK UP AND A "WRENCH" IDIOT LIGHT DISPLAYED ON THE DASHBOARD. THAT WAS CORRECTED BY STOPPING THE CAR, PLACING IT IN PARK, TURNING THE IGNITION OFF AND THEN RESTARTING THE CAR. *AK ELECTRONIC POWER STEERING FAILURE. *SC

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