NHTSA Complaint #10106021 — 2003 SUBARU FORESTER

THE WINDSHIELD HAS REQUIRED THREE REPLACEMENT SINCE THE PURCHASE OF THE CAR. THE FIRST TWO REPLACEMENTS RESULTED IN NOISE EMANATING FROM THE TOP-CENTER OF THE WINDSHIELD BY THE REAR VIEW MIRROR. THE THIRD REPLACEMENT OF THE WINDSHIELD INVOLVED THE DEALERSHIP, AND THE RESULT SO FAR HAS BEEN POSITIVE. ALTHOUGH, IN ORDER FOR THE INSTALLER TO INSURE THAT THE NOISE WAS HALTED, HE HAD TO APPLY MORE PRESSURE WHEN SETTING THE WINDSHIELD AS WELL AS USE A HIGH PERFORMANCE SEALANT. THE RESULT OF THESE PROCEDURES WILL RESULT IN THE NEXT WINDSHIELD REPLACEMENT, WHEN IT BECOMES NECESSARY, TO BE A DIFFICULT ONE AND WITH NO GUARANTEE THAT THE NOISE WILL NOT COME BACK! *AK