NHTSA Complaint #10105601 — 1998 AUDI A4

AFTER LESS THAT 70K MILES, THE UPPER CONTROL ARMS (SPECIFICALLY THE BUSHINGS THAT PROTECT THE CONTROL ARMS' JOINTS) ON MY AUDI A4 HAVE PROVED DEFECTIVE. ACCORDING TO MY TECHNICIAN, THE CONTROL ARMS ARE THE PART OF THE CAR THAT MAKE STEERING POSSIBLE; THEREFORE, FAULTY CONTROL ARMS CREATE AN ENORMOUS SAFETY HAZARD AND A LIABILITY. AUDI HAS ALREADY ISSUED A RECALL FOR THE LOWER CONTROL ARMS, BUT THE RECALL DOES NOT COVER THE UPPER CONTROL ARMS -- DESPITE THE FACT THAT THE UPPER CONTROL ARMS ARE MORE DEFECTIVE. EVERY AUDI TECHNICIAN THAT I'VE SPOKEN TO ABOUT THIS DEFECT HAS ADMITTED THAT AUDI IS DUCKING THE PROBLEM, AND AS A CONSUMER I FEEL CHEATED. AUDI IS NOT OPERATING ON GOOD FAITH. THIS IS BAD BUSINESS THAT LEAVES UNASSUMING CONSUMERS BEARING THE BURDEN NOT ONLY OF COSTLY REPAIRS BUT ALSO OF HAZARDOUS MECHANICAL FAILURES. *JB