NHTSA Complaint #10105597 — 2000 CHRYSLER CONCORDE LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10105597
Vehicle	2000 CHRYSLER CONCORDE
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	February 15, 2004
Date Filed	December 30, 2004
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE DOOR LOCKS TEND NOT TO UNLOCK, MAKING IT DIFFICULT FOR THE CONSUMER TO GET OUT OF VEHICLE. CONSUMER NOTIFIED THE MANUFACTURER. *AK THE PASSENGER HAD TO SLIDE ACROSS TO THE DRIVERS SIDE TO EXIT THE VEHICLE. ATTEMPTS TO OPEN THE DOOR WITH THE KEY AND MANUAL LOCK FAILED. LOCK WAS REPLACED. REAR PASSENGER HAD TO SLIDE ACROSS TO THE DRIVERS SIDE PASSENGER DOOR TO EXIT THE VEHICLE. THE LOCK MOTOR WAS REPLACED AND A LOUD BUZZ NOISE CAME FROM THE LOCK MOTOR FOR A FEW DAYS AFTER INSTALLATION. LOCK DOES NOT LOCK AUTOMATICALLY. *TC

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