NHTSA Complaint #10104713 — 2000 FORD EXCURSION
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10104713 |
| Vehicle | 2000 FORD EXCURSION |
| Component | EXTERIOR LIGHTING:HEADLIGHTS:SWITCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 82,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NC |
Consumer Description
I WENT TO TURN ON MY HEADLIGHTS AND THE KNOB BROKE. I AM UNABLE TO TURN ON MY HEADLIGHTS WITHOUT USING A PAIR OF PLYERS. I HAVE BEEN TRYING TO FIND A REPLACEMENT KNOB AND ONE IS NOT AVAILABLE WITHOUT BUYING FROM FORD THE WHOLE HEADLAMP SWITCH FOR 85.00. ALL I NEED IS A 5.00 KNOB. I SAW ON YOUR WEBSITE THAT CERTAIN 2000 FORD EXCURSIONS WITH THIS SAME PROBLEM WERE RECALLED TO FIX THIS PROBLEM. FORD IS SAYING MINE IN NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND THAT IF THIS WAS A PROBLEM, HOW THEY CAN ONLY RECALL CERTAIN ONES. *NM
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