NHTSA Complaint #10104640 — 1999 CHRYSLER SEBRING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10104640
Vehicle	1999 CHRYSLER SEBRING
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	December 27, 2004
Date Filed	December 28, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

EXCESSIVE RATTLING COMING FROM FRONT SHOCK THAT CAN BE FELT ALL THE WAY ACROSS THE FRONT INTERIOR DASHBOARD. HAD DEALERSHIP CHECK FOR SOURCE OF NOISE AND TOLD THAT NOTHING WAS FOUND TO BE WRONG. TOOK CAR TO BE INSPECTED MONTHS FOLLOWING FIRST REPORT OF PROBLEM TO DEALER AND WAS TOLD THAT LEFT FRONT LATERAL BALL JOINT IS BAD AND WILL RESULT IN UNSAFE DRIVING CONDITIONS (TIRE CAN COME OFF AT ANY TIME.) MANUFACTURER RECALLED THIS ITEM IN 2001 AND CAR WAS TAKEN TO DEALERSHIP BUT NOTHING WAS DONE TO REPAIR THE FAULTY BALL JOINTS AT THAT TIME. NOW THEY ARE CITING THAT THE RECALL WAS COMPLETED AND THAT THEY WILL NOT REPLACE THE FAILING MECHANISM. *JB

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