NHTSA Complaint #10104540 — 1996 DODGE DODGE

SERIOUS TRANSMISSION PROBLEMS, 4 MONTHS AFTER I BOUGHT THE MINI VAN IT HAD TO BE SERVICED, WHICH WAS COVERED UNDER THE 24 MONTHS/24000 MILE EXTENDED WARRANTY THAT I PURCHASED WITH THE VEHICLE FOR $1495. 2ND VISIT ON 9/24/01 TRANS SLIPPING IN 3RD GEAR. PER MECHANIC THE SNAP RING SNAPPED AND NEEDED TO BE REPLACED. AGAIN THE TRANSMISSION WENT ON 8/26/02. IT NEEDED A REBUILT & RECONDITIONED 6710 TRANSMISSION & REBUILT/RECONDITIONED TORQUE CONVERTER ALSO A FILTER TOTALING $1588.99. ON 2/26/03 RETURNED BACK TO THE SHOP FOR A BLEW REAR DIFFERENTIAL & PASSENGER SIDE AXLE TOTALING $609.50. I WAS TOLD THAT THIS WOULDN'T BE COVERED UNDER THE LIFETIME WARRANTY THAT I HAVE ON THE VAN BECAUSE THE VAN GOT STUCK IN THE SNOW AND I CAUSED IT TO BLOW, WHICH IS RIDICULES. NOW THE SHOP THAT I GOT THE WORK DONE AT IS OUT OF BUSINESS AND NOW AT A NEW LOCATION UNDER A NEW NAME WITH THE SAME PERSON THERE. I WAS TOLD THAT MY LIFETIME WARRANTY WOULDN'T BE COVERED AT THE NEW LOCATION AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS NEEDED ON THE TRANSMISSION. THE COMPANY THAT DID THE WORK WHERE I RECEIVED THE LIFETIME WARRANTY ON THE TRANSMISSION IS MOJE, INC. GOODEAL MOTORS & TRANSMISSIONS LOCATED AT 1730 MACDADE BLVD., FOLSOM, PA 19033; (610) 583-1101. THE NEW NAME IS MOTORS & TRANSMISSIONS. LOCATION IS AT 2500 WASHINGTON AVE., PHILA. PA 16146; (610) 583-1101. *AK