NHTSA Complaint #10104006 — 1999 AUDI A6

FOR THE PAST SEVERAL WINTERS, MY 1999 AUDI A6 2.8 QUATTRO HAS HAD A FAILURE IN ITS CRUISE CONTROL MECHANISM. WHEN EVER IT GETS COLD THE CRUISE CONTROL OFTEN DOES NOT ENGAGE, AND IF IT IS REALLY COLD IT MAY DISENGAGE AFTER RUNNING FOR AWHILE EVEN ON LEVEL PAVEMENT (I.E. NOT UNDO ENGINE STRAIN-NORMAL FOR DISENGAGEMENT). THE MAJOR PROBLEM LIES IN THAT, AT LEAST TWICE, EVEN THOUGH THE CRUISE CONTROL HAS NOT BEEN MADE TO ENGAGE ON PRIOR ATTEMPTS, IT HAS ENGAGED LATTER ON ITS OWN, WITHOUT PROMPTING, BRINGING THE CAR UP TO SPEED. CASE IN POINT: ONE TIME WHEN COMING INTO A RESIDENTIAL AREA, IT SUDDENLY ENGAGED, AND STARTED TO TRY AND COME UP TO HIGHWAY SPEEDS. THE DEALERSHIP HAS TRIED SEVERAL ATTEMPTS TO RECTIFY THIS FAULT, BUT HAS BEEN UNABLE TO FIND A SOLUTION. I HAVE EVEN OFFERED TO DRIVE MY CAR UP TO THEIR NATIONAL HEADQUARTERS FOR THEIR ENGINEERS TO LOOK AT. NOW AUDI USA, WILL DO NO MORE TOWARD THIS EFFORT, IN WHAT I CONSIDER A SERIOUS AND POSSIBLE DANGEROUS MATTER. *JB