NHTSA Complaint #10103041 — 2001 CHRYSLER TOWN AND COUNTRY
POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10103041 |
| Vehicle | 2001 CHRYSLER TOWN AND COUNTRY |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 46,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | TX |
Consumer Description
MY 2001 TOWN AND COUNTRY HAS 46, 000 MILES. WITH NO PRIOR WARNING IT SUDDENLY LOST POWER AND WAS UNABLE TO ACCELERATE. A LOUD WHINING SOUND WAS HEARD. BY THE TIME I COASTED INTO MY NEIGHBORHOOD I HAD NO POWER. VEHICLE TOWED TO DEALERSHIP 2 DAYS AGO. WARRANTY UP 2 MONTHS AND 10000 MILES AGO. WAS TOLD PROBABLY WOULD NEED NEW TRANSMISSION. $1900 BEST SCENARIO/$3300 WORSE CASE. WILL NOT FIND OUT FOR 2 MORE DAYS. WHY WOULD A CAR WITH 46000 MILES NEED A NEW TRANSMISSION. OTHER THINGS THAT HAVE HAPPENED THAT I HAVEN'T EVEN VENTURED TO GET FIXED DUE TO FINANCIAL ISSUES INCLUDE: BACK POWER LATCH WILL NOT WORK. I SOMETIMES CAN'T EVEN GET THE HATCH OPEN MANUALLY. THE SLIDING DOORS MAKE AN UNGODLY GRINDING NOISE WHEN THEY OPEN AND CLOSE; MY RADIO WAS REPLACED AFTER APPROXIMATELY 11000 MILES BECAUSE IT WAS SHORT CIRCUITING OUT THE ELECTRICAL COMPONENTS IN THE DASH; I ALSO HAD TO HAVE THE FRONT ROTORS REPLACED AT 11000 MILES(THEY WERE DEFECTIVE). ALSO, MY FRONT DRIVERS SEAT POWER ADJUSTMENTS ARE BROKEN( GOD KNOW HOW MUCH THAT WOULD COST ME TO GET FIXED) MY BRAKES HAVE NEVER FELT "RIGHT" MY HUSBAND HATES TO DRIVE THE VAN BECAUSE IT FEELS LIKE THE BRAKES ARE TOO SOFT AND WON'T ENGAGE WHEN NEEDED. I HAVE HAD THEM REPLACED AT A DIFFERENT SHOP AT 36,000 MILES THOUGH I TRULY FEEL IT IS A MECHANICAL FLAW. DESPITE MORE TIMES THEN I CARE TO SAY OF BRINGING IT IN TO BE CHECKED THE CAR STILL PULLS TO THE RIGHT. NOTHING HAS HELPED THIS MATTER. I GUESS THE BIG THING THAT GETS ME IS THE TRANSMISSION ISSUES. I AM TRULY DISCOURAGED. A 30000 DOLLAR VEHICLE SHOULD NOT HAVE THESE PROBLEMS. I THOUGHT I WAS GETTING A HIGHER END QUALITY VEHICLE FOR $30000 BUT I GUESS ALL I GOT WAS AN EXPENSIVE LEMON THAT I AM STUCK WITH BECAUSE I STILL OWE 2 YEARS ON IT. OBVIOUSLY BY ALL THE REPORTS I HAVE READ THE TRANSMISSION IS A BIG PROBLEM. CHRYSLER SHOULD OWN UP TO THESE PROBLEMS AND FIX THEM FOR THEIR CUSTOMERS OR SOON THEY WON'T HAVE ANY CUSTOMERS LEFT.*AK
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